Contact us.

Questions? We are here to help.

To make sure we can get you to your answer as quickly as possible, please select from the options below.
Annual Policies
If you have a question about an annual BMW Car Insurance policy, start a chat with our team.
BMW Flex Policies
If you have a pay monthly subscription, BMW Flex Car Insurance policy, chat with our team.
Our self-service help centres provide answers to many common questions but if you still need to contact us, our office hours are 9–5pm Monday to Friday.

Easter opening hours

2 April 2021 (Good Friday): 10–4pm
3 April 2021 (Saturday): Closed
5 April 2021 (Easter Monday): 10–4pm
If you would like to make a claim or speak to our customer service team call 0330 058 4088.

To contact us via post, you can reach us at:

BMW Car Insurance
Suite 205 CEME
Marsh Way
Rainham
Essex RM13 8EU

Green Card.

Now that the UK has left the European Union, you’ll need a valid green card to drive in the EU. Please get in touch to let us know the dates you will be travelling at least 14 days before your departure date along with details of the countries you’ll be visiting and we’ll send you a green card.

Please select the appropriate ‘Get help’ option above to request a green card or give us a call on 0330 058 4088.